Meet our Management team
Chief Operating Officer
Jayne is our Chief Operating Officer and has been with the company for over 15 years of working for the business in a variety of roles including, Sales and Business Development Manager, Acting General Manager and then Head of Customer Service.
Jayne's role involves looking after not only the Reservations and Operations teams but also our Partnerships, Groups and Systems departments. Jayne is enthusiastic and passionate about getting things right, every time, for our clients.
Head of HR and Performance
Lorraine joined the group in 2007 and looks after all areas of HR, in addition she oversees the training and development of all staff members. As the Head of HR and Performance, Lorraine handles the recruitment, employee relations, benefits and the policies and practices.
Lorraine said “Most importantly, I must be available to answer the questions and needs of the employees in the company. Employee morale is of vital importance therefore practices need to be implemented that create and help to foster high employee morale within the company”.
Head of Finance
Darren is our Head of Finance and responsible for all finance throughout Travel Innovation Group (our Umbrella company).
Prior to joining the group in July 2003, Darren worked for Phillips Salisbury Chartered Accountants and the construction company Redrow Group PLC. Darren holds a BSc in Economics and Economic Social History.
New Business & Partnerships Manager
Naomi manages the Partnerships team which works across Aviate. Naomi and her team are our Tour Operator partners first port of call for anything account related, always on hand to support wherever possible. The Partnerships team's number one priority is to establish great working relationships with each of our partners
Ellie is Aviate’s Marketing Manager and has been with the company since 2017. Ellie and her team are responsible for all Aviate’s airline & tourist board booking incentives, customer communications, events & FAMs.
Ellie’s priority is ensuring our tour operator partners feel educated, valued and that Aviate provides market leading rewards and incentives too!
Airline Account Manager
Having joined Aviate in 2017 for the past few years Daniel has been responsible for managing our Airline relationships, ensuring that Aviate is able to offer unbeatable fares for our Tour Operator partners. With over 70 nett fare partners on Aviate’s books, Daniel is a busy man.
Bronwen is responsible for the day to day running of our Flights reservations team. Bronwen and her team are here to assist our Tour Operator partners with all bookings up until ticketing stage. Bronwen is always on the lookout for ways we can improve our booking processes and systems.