Dear Trade Partner,
I’m really pleased to let you know that COVID-19 global wellness insurance is now included with every Etihad Airways ticket for travel until 30 September 2021 – just one of the ways we promise to keep every guest protected with Etihad Wellness.
Our COVID-19 global wellness insurance is an extension to your customer’s travel insurance, giving them the confidence they need to travel the world again.
· Included with every Etihad Airways ticket for travel until 30 September 2021
· We’ll take care of all medical expenses and quarantine costs associated with COVID-19
· Worldwide cover for up to 31 days
· Quick and simple claims
· Dedicated Etihad COVID-19 Assistance Team
For extra peace of mind and protection, we always recommend purchasing travel insurance too.
Keeping travel flexible for guests
We understand that travel restrictions globally are impacting travel plans, so we’ve extended our rebooking policy until 30 September 2021. Guests are able to rebook for free for travel system range. You can find out latest booking policy at etihadhub.com.
Our summer network is here
We recently published the start of our summer schedule and we’re looking forward to flying to up to 60 destinations.
As our network continues to grow, we’re committed to doing everything we can to keep our guests and teams protected as they fly; COVID-19 PCR testing will continue to be mandatory before every flight, and we’re the only the airline in the world with a fully vaccinated crew on board.
Our travel guides have been a hit
Over the past month, we’ve been asking our guests exactly what they think about our travel guides – and we’ve been blown away by their feedback!
Our comprehensive guides have meant that people feel more confident before they travel, safe in the knowledge that they’re up to date with the latest regulations for wherever they’re flying to.
Please encourage your customers to check the travel regulations before they fly to avoid any issues at the airport and ensure a smooth boarding process.
I’m listening to you
Since my last email, we’ve been so grateful to receive your feedback and suggestions, and I want you to know that we’re taking them all on board. Please continue to stay in touch – I’m listening to everything you have to say.
Thank you again for all of your hard work and commitment to Etihad.
Senior Vice President Global Sales & Cargo