Due to essential maintenance our teams will be unavailable via email from Saturday 28 May 15:00 GMT to Sunday 29 May 2022. Therefore, we ask that for any urgent requests you reach us via our Out of Hours service.
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Resource centre

Aviate website tips webinar - January 2021

How to Make a booking

How to Ticket a booking

How to ticket via your GDS

Manage Users

Low Cost Carrier User Guide

Please click here to access our Low Cost Carrier (LCC) User Guide

Pre-ticket amendments

For information on Pre-ticket amendments please click here.

Aviate Bank Details

Click here to view bank details for Aviate

How to Redeem your Exchange Travel Credit efficiently online

How to rebook using an Exchange Travel Credit

Click here to find out how to rebook using an Exchange Travel Credit

Etips Guide

Read our handy Etips guide here to help you get the most out of our online booking system.

How to handle disrupted bookings

Click here for the user guide

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