Air India

Waiver No- Waive 30/INT/2020 ( Extension ) – Air India International tickets .


  • Applicability:  For Travel dates between 15th  March 20 to 31st August 20  ( for Passengers holding Air India Documents (098) and have/had their flights cancelled or are/were not allowed to travel on the flight, owing to changed visa restrictions due COVID-19 ).

( Further, for passengers who are OCI Card holders/Foreign nationals and holding bookings to travel to India from a foreign station, the waiver will be applicable from 13th Mar 2020, in view of suspension of entry for OCI card holders /Foreign nationals by Bureau of Immigration, India

from 12th March20. )


(B) New Travel Validity: All tickets irrespective of their date of purchase to be considered valid till 31 December 2021 irrespective of their current validity and ticket type i.e. The Value of the ticket will be fully protected. The booking must be done before 31st December 2021 and journey must be completed latest by 31st December 2021.

(C) Waiver : Change: One FREE Change (only Date/Flight/Routing/Booking Code) will be allowed. 

  1. No Down selling of fare and RBD allowed 
  2. In case of same RBD available but fare is higher, fare difference will be waived. 
  3. Applicable fare difference to be charged in case of fare in other RBD (other than lower or same RBD) is higher
  4. For No show :  fare rule will apply . 

(D) Routing Change :

  1. Passenger desiring a change in routing of the ticket may be allowed to adjust the value of the existing ticket against the new fare. Ticket will have to be reissued along with difference of fare, if applicable. No reissuance charges to be levied. For partly utilized tickets (RT tickets), residual value may be calculated taking ½ RT fare. 
  2. However, no differential fare refund will be permitted in case new ticket fare is lower than the existing ticket fare. 
  • Waiver code to be incorporated in endorsement/remark field: 30/INT/2020 (Extension )  to used for re issuing tickets .
  •  The above waiver applies for Individual / Group travel as well. 
  • No rerouting is allowed on other carriers. 
  • Air India reserves the right to change/withdraw the waiver at any time. The waiver may be amended/extend depending on reassessment of the situation from time to time.


(E)   Refund : 

-       Full refund only authorized for cancelled AI flights ( from 19th Mar20 till 15 Aug 2020  ) for ticket issued in UK in GBP

-  Please raise RA for full refund on BSP  by incorporating waiver code in endorsement box : 23A / REFUND / 2020 

      - For cancelled flights , please cancel PNR on GDS before raising RA on BSP 


This waiver supersedes all earlier waivers issued related to COVID-19