Travelling on Aegean in a Covid world

To give you a better idea of how Aegean are dealing with the “new” travel experience, we have a special area on our website that explains the various steps that both Aegean have taken and those that we require our passengers to take. For example, the wearing of a face mask is obligatory for all passengers.

there is also a YouTube video


Travel Agent help pages

For information regarding rebooking, credit vouchers, open tickets and other questions, you can follow this link:


Trade Group and Support Desk

Aggeliki Kalogera can be reached by email at or by phone at +44 208 757 4722 and she’s always happy to help out any way she can.

She is based in Athens and works 9am to 5pm UK & IE time Monday to Friday


PLF – Passenger Locator Form

It is now a legal requirement for ALL passengers, regardless of nationality, arriving in Greece between 1st July - 31st August, to complete a PLF (Passenger Locator Form) via registering their contact details while staying in Greece.

This form must be completed at least 24 hours before boarding.

Before boarding, each passenger must show a unique Quick Response (QR) code or proof of the e-PLF which is generated when submitting the PLF form, failure to do so will result in denied boarding.

The code can be stored on a mobile device or printed.

On arrival, airport screening personnel will check the code again and will direct passengers either to the testing area or to the airport exit (baggage reclaim area or passport control).

Passengers who have been selected to take the test will be required to self-isolate at the address they designate in the PLF, for a period of 24 to 36 hours, until the test results are known.


The PLF form needs to be filled out by ALL passengers arriving in Greece no matter which airline they travel on, nor from which airport. The QR-Code is now considered to be legally part of the essential travel documentation for entering Greece.