Coronavirus Outbreak
Dear agents,
The outbreak of Coronavirus continues to have an extreme impact on flights around the world.
As a result, airlines have provided handling procedure policies to assist affected passengers.
Please see below current airline policies regarding the current situation.
AIRLINE SUMMARY REFERENCE GUIDE - EXISTING TICKETED BOOKINGS - Updated 22 October 17:26
TOP AIRLINES SUMMARY REFERENCE GUIDE- NEW BOOKINGS - updated 15 October 12:20
Airline's policies:
Aer Lingus - rebooking policy - updated 04 September 2020 14:26
Aeroflot Policy - 27 May 09:03
Air Botswana updated 16 June 17:18
Air Canada - Name Transfer - Updated 27 May 08:46
Air Canada FLASH/ Covid19 Policy 24 September 2020
Air France/KLM - Flowchart - Updated 30 September 2020
Air France/ KLM- Full Policy- Updated 30 September 2020 09:30
Air India - updated 6 October 08:42
Air Malta updated 7 October 16:46
Air Namibia - Updated 02 October 2020
Air Transat - updated 27 July 12:14
Air Transat UK EU Refund Policy 6 July 2020
Alitalia updated 10 August 14:07
All Nippon Airways - updated 21 October 11:53
American Airlines updated 07 September 2020 16:16
Avianca - updated 09 October 2020 17:00
Avianca Voucher - updated 31 March 17:22
British Airways - please refer to our sister company Lime
Cathay Pacific updated 04 September 2020 14:11
Condor policy- 10 August 08:46
Croatia Airlines Policy - updated 18 August 2020 10:00
Egyptair - updated 16 June 16:48
Emirates - updated 16 September 2020 15:00
Ethiopian Airlines updated 16 October 12:25
Etihad Airways updated 01 October 2020 15:44
EVA Air - updated 21 September 2020 10:24
Finnair - updated 04 September 2020 12:40
Garuda Indonesia updated 03 September 2020 8:53am
Gulf Air - updated 22 October 15:16
Hawaiian Airlines - updated 03 June 09:18
Iberia updated 20 October 17:01
Icelandair - 17 August 2020 10:28
Japan Airlines - updated 12 October 2020
Kenya Airways - updated 25 September 14:04
Kenya Airways Policy- Flight cancellation- updated 10 September 2020 13:15
Lufthansa - updated 19 May 16:18
Malaysia Airlines updated 02 September 2020 08:47am
Oman Air - updated 19 October 13:06
Philippine Airlines - updated 22 September 2020
Precision Air - updated 5 October 17:09
Qatar updated 15 October 16:03
Royal Air Maroc - updated 12 October 14:20
Royal Brunei - updated 19 October 13:01
Royal Jordanian - updated 23 October 13:08
Rwandair - updated 17 June 12:02
Scandinavian Airlines updated 04 September 2020 14:12
Singapore Airlines - updated 21 October 13:13
SriLankan - updated 15 October 16:38
TAP Portugal updated 22 October 09:14
Thai Airways - updated 22 October 15:15
Turkish Airlines - updated 25 September 2020
Turkish Airlines UK Quarantine Policy - 06 October 11:06
Ukraine International Airlines - updated 16 August 13:33
United Airlines - updated 01 July 10:50
Vietnam Airlines - updated 9 April 8:56
Virgin Atlantic - updated 6 October 14:49
Westjet updated updated 01 October 2020 11:52
Westjet Refunds - updated 01 October 2020 17:00
For all other airlines please contact info@aviateworld.com or call 0151 350 1110
Kind regards,
Aviate