Coronavirus Outbreak
Dear agents,
As a result of the pandemic, airlines have provided handling procedure Covid policies to assist affected passengers.
Please see below current airline policies that are still applicable.
The following link contains a PDF that has been created to try and simplify the airline policies with a summary of top airline policies for existing ticketed bookings
Link 1: AIRLINE SUMMARY REFERENCE GUIDE - EXISTING TICKETED BOOKINGS - Updated 3 October 2022
Airline's policies:
Aer Lingus updated 20 May 2022
AeroMexico - updated 20 may 2022
Air Canada - updated 13 July 2022
Air France/ KLM- Full Policy- Updated 23 June 2022
Air Mauritius – Bookings issued between 1 Oct 2021 - 31 Oct 2022
Air Mauritius – Refund Policy updated 15 December 2021
Air Transat - updated 20 May 2022
British Airways - please refer to our sister company Lime
Ethiopian Airlines - updated 20 May 2022
Japan Airlines - updated 25 May 2022
JetBlue - London Schedule Change fee waiver 23 March 2022
Kenya Airways - updated 24 June 2022
Malaysia Airlines updated 27 May 2022
Oman Air - updated 21 June 2022
South African Airlines updated 10 August 2021
Singapore Airlines - updated 08 September 2021
Thai Airways - Updated 14 June 2022
For all other airlines please contact reservations@aviateworld.com or call 0151 350 1110