Coronavirus Outbreak


Dear agents,

The outbreak of Coronavirus continues to have an extreme impact on flights around the world.

As a result, airlines have provided handling procedure policies to assist affected passengers.

Please see below current airline policies regarding the current situation.

AIRLINE SUMMARY REFERENCE GUIDE - EXISTING TICKETED BOOKINGS - Updated 22 October 17:26

TOP AIRLINES SUMMARY REFERENCE GUIDE- NEW BOOKINGS - updated 15 October 12:20

Airline's policies:

Aegean Airlines

Aer Lingus - rebooking policy - updated 04 September 2020 14:26

Aeroflot Policy - 27 May 09:03

AeroMexico 

Airlink 

Air Botswana updated 16 June 17:18

Air Canada - Name Transfer - Updated 27 May 08:46

Air Canada FLASH/ Covid19 Policy 24 September 2020 

Air France/KLM - Flowchart - Updated 30 September 2020

Air France/ KLM- Full Policy- Updated 30 September 2020 09:30

Air India - updated 6 October 08:42

Air Malta updated 7 October 16:46

Air Mauritius

Air Namibia - Updated 02 October 2020 

Air New Zealand

Air Transat - updated 27 July 12:14

Air Transat UK EU Refund Policy 6 July 2020

Alaska Air

Alitalia updated 10 August 14:07

All Nippon Airways - updated 21 October 11:53

American Airlines updated 07 September 2020 16:16

Avianca - updated 09 October 2020 17:00

Avianca Voucher - updated 31 March 17:22

British Airways - please refer to our sister company Lime

Cathay Pacific updated 04 September 2020 14:11

Condor policy- 10 August 08:46

Croatia Airlines Policy - updated 18 August 2020 10:00

Delta updated 10 August 09:17

Egyptair - updated 16 June 16:48

Emirates - updated 16 September 2020 15:00

Ethiopian Airlines updated 16 October 12:25

Etihad Airways updated 01 October 2020 15:44

EVA Air - updated 21 September 2020 10:24

Finnair - updated 04 September 2020 12:40

Garuda Indonesia updated 03 September 2020 8:53am

GOL

Gulf Air - updated 22 October 15:16

Hawaiian Airlines - updated 03 June 09:18

Iberia updated 20 October 17:01

Icelandair - 17 August 2020 10:28

Japan Airlines - updated 12 October 2020

Kenya Airways - updated 25 September 14:04

Kenya Airways Policy- Flight cancellation-  updated 10 September 2020 13:15

LATAM updated 25 June 12:11

Lufthansa - updated 19 May 16:18

Malaysia Airlines updated 02 September 2020 08:47am

Norwegian

Oman Air - updated 19 October 13:06

Philippine Airlines - updated 22 September 2020 

Precision Air - updated 5 October 17:09

Qantas

Qatar updated 15 October 16:03

Royal Air Maroc - updated 12 October 14:20

Royal Brunei - updated 19 October 13:01

Royal Jordanian - updated 23 October 13:08

Rwandair - updated 17 June 12:02

Scandinavian Airlines updated 04 September 2020 14:12

South African Airlines

Singapore Airlines - updated 21 October 13:13

SriLankan - updated 15 October 16:38

TAP Portugal updated 22 October 09:14

Thai Airways - updated 22 October 15:15

Turkish Airlines  - updated 25 September 2020

Turkish Airlines UK Quarantine Policy - 06 October 11:06

Ukraine International Airlines - updated 16 August 13:33

United Airlines - updated 01 July 10:50

Vietnam Airlines - updated 9 April 8:56

Virgin Atlantic - updated 6 October 14:49

Westjet updated updated 01 October 2020 11:52 

Westjet Refunds - updated 01 October 2020 17:00

Wideroe

For all other airlines please contact info@aviateworld.com or call 0151 350 1110

Kind regards,

Aviate

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