Policy Documents - Internal
4Z - Post Ticket Schedule Change Policy
4Z – Refund Policy
AA – Waiver Code
Aeorlineas Argentinas - Involuntary Schedule Change Policy
A3 - Post Ticket Schedule Change & Refund
AC - Flexible Rebooking Policy
AC - Flexible Refund Policy
AFKL - Post Ticket Schedule Change & Refund
AFKL - Fare Families
AM - Refund Policy
AI - Domestic and International Cancellation/Rescheduling procedure
AI - Schedule change Policy
AM - Name Change Policy
AR - Post Ticket Schedule Change & Refund
AV - Name Change Policy
BA - Pre Schedule Change
BI - Unaccompanied Minor
BI - Booking Creation
BI - Post Ticket Schedule Change & Refund
BI - Summer Schedule policy
BI - ADM Policy for Unproductive Bookings
BR - Name change policy
BR - General Practise for Changes/Refunds for Flight Cancellations / Schedule Changes 20 February 2023
BR - Cancellation & Schedule Change Policy
B6 - Cancellation Policy
CX - Name Change Policy
CX - Post Ticket Schedule Change Policy
EA - Name Correction Policy
EK - Post Ticket Schedule Change & Refund
EK - PRE Name Change
EY - PRE Ticket Schedule Change
FI - Schedule Change & Refund
GA - Name Change
GF - Post Name Change Policy
GF - Post Ticket Schedule Change & Refund
IB - ADM Policy
JAL - Waiver Code Update
JL - Name Change Policy
JL - Groups Policy
JL - Winter Schedule Change Waiver Update
KM - Post Ticket Schedule Change & Refund
KQ - Name Change Policy
KQ - Post Ticket Schedule Change
KQ - Protection Agreement
KQ - Schedule Change and Refund Policy
KQ - ADM Policy
LH - Group SC Policy
MH - Name Change
MH - Commercial Waiver Policy - Updated 01 December 2022
MH - Post Ticket Schedule Change & Refund
MH - Schedule Change Policy
MK - Name Change Policy
MK - Schedule Change & Refund
MS - Schedule Change Policy ITX Ticketed Bookings
NH - Post Ticket Schedule Change & Refund
NZ - Credit Utilization procedure and Expiry Reminder
OZ - Post Ticket Schedule Change & Refund
PW - Post Ticket Schedule Change Policy
QR - Schedule Change Policy
QR - Pre Ticket Schedule Change
QR - Refund Policy
Qantas Schedule Change Policy
RJ - Name Change
RJ - Schedule Change & Refund Unpublish
RwandAir Re-protection Policy
SAA - Re-accommodating Policy
SAA - Schedule Change Policy
SK - Schedule Change & Refund
SQ - Name Change
SQ - Post Ticket Schedule Change
SQ - Refund Policy
SQ - Schedule Change & Refund
TG - Schedule Change & Refund
TK - Post Ticket Schedule Change & Refund
TK - Schedule Change Policy
TK - Wheelchair Request Procedure
TN - Schedule Change & Refund
TS - Post Ticket Schedule Change & Refund
TS- Refund & Exchange Policy
UK - Schedule Change & Refund
UX - Schedule Change & Refund
UX - Booking Policy
VA - Schedule Change Policy - October 2022
VN - Schedule Change & Refund
WF - Post Ticket Schedule Change & Refund
WS - Pre Ticket Schedule Change